Return & Refund Policy

Thank you for choosing plangoatrip.com. We aim to offer you the greatest experience and promise your happiness with each reservation. Please review our Return & Refund Policy, which is given below, if you need to return something or request a refund.

  1. Cancellation Rules:
    • Hotel Reservations: Each hotel has its cancellation policy, which will be clearly shown during the booking process. Please read the cancellation policy carefully before confirming the stay.
    • Travel packages: The cancellation policy depends on the package booked. Details about the procedure for canceling will be provided at the time of booking.
  2. Refund Policy:
    • Hotel Reservations: Refunds for canceled hotel reservations will be issued under the property’s cancellation policy. Refunds of a large amount will be given back using the original payment method used to book the reservation.
    • Travel packages: The terms and restrictions stated in the package details regulate refunds for canceled travel packages. If suitable, refunds will be processed according to the tour package’s cancellation policy.
  3. Modification or Rescheduling:
    • Booking changes or rearranging requests can be accepted, depending on availability and the service company’s policies. Additional charges may apply for modifications or rescheduling.
  4. No Show Policy:
    • If you fail to show up for your scheduled arrival without giving a warning in advance, you can be charged a cancellation charge or get your booking price refunded, according to the rules of the service provider.
  5. How to obtain a Refund?
    • Please contact our customer service team at support@plangoatrip.com or [number] to get a refund for a canceled booking or any other applicable cause. Kindly mention the following details along with the reason you’re requesting a refund.
  6. Refund Processing Time:
    • Refunds will be processed within [number of days] business days from the date of approval. According to the bank or payment provider, the real-time it takes for the refund to appear in your account might vary.
  7. Exceptions:
    • There may be limitations on refunds or non-refundable prices for specific bookings or services. These limitations will be disclosed to you at the time of booking.
  8. Contact Us:
    • If you have any queries or worries about our return and refund policies, feel free to get in touch with us.

    Note: This Return & Refund Policy may be updated or changed at any moment without advance notice by plangoatrip.com. It is recommended that you regularly review this policy for any updates.